Restaurants and cafes in NSW to reopen for dine-in from 15 May

Updated: May 13

Summary:

  • Restaurants & cafes are allowed dine-in service under strict conditions (read below for our detailed discussion)

  • Madame Nhu will reopen with limited 10 seats available at the time allocation below. Please use our online form to book

  • In addition to our existing COVID-19 procedures, we'll also implement an additional 7 points policy to further strengthen our existing safety measures

Lunch Booking Times: 
11.30am - 1pm / 1pm - 2.30pm
Dinner Booking Times:
Friday-Sat  5pm - 7.30pm / 7.30pm - 9pm
Sun-Thu  5pm-7pm / 7pm - 8.30pm

Restaurants and cafes to reopen for dine-in


Premier Gladys Berejiklian has announced limited easing of health restrictions from Friday 15 May 2020, which includes allowing restaurants and cafes to provide limited eat-in options. In a statement on Mother's Day, the Premier said that there will be a limit of 10 patrons inside a venue at any given time and that restaurants must observe the 4sqm rule.


The government had previously clarified the 4sqm rule as follows:


Where the 4 square metre rule applies, the size of the premises has to allow for at least 4 square metres of space per person.

Previously, the patron limit count included staff:

The rule is based on the total number of people in the space – including staff – and is limited to a maximum of 100 people gathering in the same, undivided indoor space.

However, it does appear that this limit inclusive of staff was only applicable under the former limit of 100 people gathering in the same indoor space. The government's announcement, published on 10 May 2020, is clear that the new limit is exclusive of staff:


Cafes and restaurants can seat 10 patrons at any one time

At Madame Nhu and Bar Pesta, our restaurant spaces allow us to operate within these limits. We will consider our business position and the health of our staff and may provide eat in options from this Friday. If so, we will further implement the following to minimise risk for patrons and staff:


  1. A minimum 1.5m distance between customer seatings

  2. Provide mobile menu and ordering

  3. Hand sanitisers are provided for customers

  4. An option for dine in customers to choose food to be served in takeaway containers (see below for discussion).

  5. Anyone with flu-like symptoms will not be allowed indoors

  6. Provide new outdoor seating options

  7. Voluntary contact tracing name registry (available online)


The use of crockery and cutlery

For dine in customers normal crockery and cutlery may be provided at Madame Nhu. Evidence provided by WHO is that "viruses are inactivated at temperatures between 60 °C and 65 °C". Our commercial dishwasher operates at temperature higher than 65 °C. In addition, the general evidence is that dishwashing detergent kills viruses. However, if we provide the option of crockery, we will also provide the option of serving food in takeaway containers if customers indicate their preference to our staff. Our policy on glasses and crockery is subject to further review.


More details of our COVID-19 policy These measures are in addition to our existing COVID-19 policy. You can read our policy here.


We encourage our customers to cooperate and remain vigilant regarding social distancing rules whenever they are inside our premise, whether for dine in or takeaway pickup, to minimise risk of infections.


Madame Nhu and Bar Pesta look forward to providing dine in options, in addition to takeaway and home delivery. However, as this is a developing issue, our position will be regularly assessed. Please visit our new website for the latest information, at: https://madamenhu.com


References:

"NSW to ease COVID-19 restrictions from Friday 15 May", downloaded 11/5/20, https://www.nsw.gov.au/news/nsw-to-ease-covid-19-restrictions-from-friday-15-may Four square metre rule, downloaded 10/5/20, https://www.nsw.gov.au/covid-19/what-you-can-and-cant-do-under-rules/four-square-metre-rule

"NSW COVID-19, What you need to know", downloaded 10/5/20, https://www.nsw.gov.au/covid-19

WHO, "Boiling Water", Fact Sheet, downloaded 10/5/20, https://www.who.int/water_sanitation_health/dwq/Boiling_water_01_15.pdf


Contact Us

Head Office

Phone: 02 95933885

Email: info@madamenhu.com.au

Stores

Surry Hills, Crown St: 02 93323344  new

Surry Hills, Campbell St: 02 92123311

Chatswood: 02 94111449

Hornsby: 02 84113377

Locations & Hours

FAQ

 

Frequently Asked Questions

Home Delivery FAQ

Partnerships

 

Join the Team

Landlords and Developers Enquiries

Franchise or Business Partnership

Visit our Partnership page

Social Media

We're most active on Instagram. Join the conversation now!

  • Facebook
  • Twitter
  • Instagram

Family-owned and operated since 2007

© 2020 Madame Nhu® and the circle lady logo are trademarks 

Legal Notice and Privacy

Subscribe

Join for exclusive discount codes, subscriber promotions, and news. Free to join. Opt-out at any time